Lead Support Navigator (Social Worker)

About the role:

Lead a team of  3-5 Support Navigators (social workers), who work directly with whanau and individuals of VisionWest Community Trust Housing team and its multiple housing programmes. Manage a client load and connect whanau and individuals to life skill services, advocacy and supports through effective networking.

You will also:

• Lead and coach team members to ensure activity level and service quality is achieved
• Assess whanau needs and provide an integrated and holistic approach to care for whanau in housing need and provide access to relevant services
• Meet all KPIs required by the multiple contracts being delivered by Housing
• Report on client feedback to the senior management team with solutions for further improvements

Skills and Experiences:

• A tertiary qualification in Social Work (Degree), recognised by the Social Work Board (SWRB)
• Experience working with those who have experienced abuse and trauma
• Supervision training or be working towards this
• Have the ability to lead a team with a focus on guiding and monitoring practice 
• Demonstrate the ability to work in a bi-cultural context and acknowledge the Treaty of Waitangi to practice.
• Experience of providing excellence in customer service with good interpersonal skills to include telephone & face to face interviews

Benefits:

• If you live in West Auckland, the opportunity of working closer to home
• A thorough induction and onboarding
• A cohesive and supportive team environment
• The chance to further your social work experience within a large organisation
• The opportunity to be part of the solution to the housing crisis in NZ

 About the Company:

VisionWest Community Trust is an award-winning, not-for-profit organisation with faith-led roots, that provides a range of services to communities in Auckland, Bay of Plenty, Waikato and Christchurch.

Aroha (Compassion) 

Manaakitanga (Holistic Care) 

Mana (Dignity) 

Whanaungatanga (Authentic Relationships)

A commitment to the vision, mission and values of VisionWest Community Trust is essential for this position, see www.VisionWest.org.nz/about-us

If this role appeals to you, then please apply now!