Knowledge, Information and Digital Facilitator
Position Title: Knowledge, Information and Digital Facilitator
Location: Tauranga
Team: Learner Services
Position Type: Permanent, full time
Remuneration: $64,000 - $85,800 (Fixed remuneration excluding Kiwisaver)
Mō tēnei tūranga mahi | About the Role
This role supports ākonga and kaimahi by delivering user-focused knowledge, information, and digital support services that enhance access to learning resources and digital tools. It ensures welcoming, accessible environments and promotes digital literacy through integrated library and information services. Embedding kaupapa Māori values, the facilitator empowers both ākonga and kaimahi to become confident, capable users of information and technology.
Ngā mahi | Key Responsibilities
- Deliver integrated library, information, and digital support services across physical and online environments.
- Maintain welcoming, inclusive learning spaces that reflect the identities, aspirations, and cultural values of ākonga.
- Support access to physical and digital collections and troubleshoot digital resource issues.
- Promote library and digital services through displays and communications.
- Collaborate with internal and external stakeholders to co-design and improve learner support strategies that enhance teaching, research, and independent learning.
He kōrero mōu | About You
You bring:
- A Level 5 qualification in Library and Information Studies, Digital Technologies, Education Support, or a related field—or equivalent experience.
- Experience delivering integrated support services and maintaining digital platforms.
- Ability to foster digital literacy and learner confidence.
- Commitment to Te Tiriti o Waitangi and Māori success.
- Ability to support te reo Māori, tikanga, and mātauranga Māori.
- A passion for equity and inclusive service delivery.
Mō Mātou | About us
Toi Ohomai Institute of Technology is the largest vocational education provider in the Bay of Plenty and South Waikato. Home to over 9000 ākonga (students), at Toi Ohomai we put ākonga and kaimahi at the centre of all we do. Through educational excellence, Māori Success, strong partnerships and sustainable practices we enable our ākonga, institution and communities to thrive.
Toiohomaitanga describes our way of doing and being. It reflects how we care for each other, work together, and uphold our shared purpose. Ā mātou uara | our values are an important part of this, our Toi Ohomai values are:
· Toitūtanga – Courageous and humble in our pursuit of excellence
· Manaakitanga – Strengthening the mana of others and our communities
· Whanaungatanga – Building and nurturing relationships
· Kotahitanga – United in our shared purpose
Me pēhea te tono | How to apply
At Toi Ohomai, we value diversity, equity, and inclusion. We welcome people from all backgrounds, and the unique perspectives and skills they bring. We strive to ensure a recruitment process that is accessible and welcoming and encourage applications from our diverse communities. If you need support during the application process, reach out, we’re here to help.
All applicants must have the legal right to work in New Zealand. Toi Ohomai is committed to safeguarding children and vulnerable persons and will undertake relevant vetting and pre-employment checks.
If this role sounds like your next career move, then we encourage you to apply. Due to our shutdown over the holiday period, shortlisting will commence in the new year.
To apply please submit your CV and Cover Letter with your online application.
Applications for this role will take you to the advertisers site.
