Kaiāwhina
The opportunity | Te Whiwhinga mahi
An exciting opportunity has arisen to join Te Mana Tauira: Student Success Whanganui working within the Raukura team. We are seeking someone who is passionate about learner success to fill the role of Kaiāwhina. This role is a part time permanent role working 24 hours per week and is based at the UCOL Whanganui Campus.
About the role | Mō te tūranga
Kaiāwhina support ākonga to navigate and overcome any challenges or barriers to learning by connecting them to the right services. The Kaiawhina promotes diversity, equity, and inclusion, with a strong focus on Māori and Pasifika learners and other priority learners. Kaiāwhina support educational outcomes through culturally responsive, data-informed strategies, that embody the model of Te Whare Tapa Whā.
Key responsibilities | Ngā kawenga matua
· Provide holistic support to student engagement that meets the needs of all UCOL ākonga with sensitivity to cultural needs.
· Contribute to the achievement of UCOLs goals for Māori and Pacific ākonga success through the delivery of activities that align with UCOL's and Tertiary Education Commission's strategies.
· Mentor ākonga individually or in groups, offering guidance and encouragement. Provide advice, support, and referrals to learners experiencing challenges.
· Engage and collaborate with ākonga, whānau, faculty, and support services to help learners navigate challenges including the facilitation of meetings where needed, and early intervention plans. Involve external agencies as required.
· Build trusting relationships that help ākonga feel supported, confident, and empowered in their next steps. Provide advocacy and support for ākonga when working with both internal and external stakeholders.
About you | He kōrero mōu
The ideal candidate will be solution focused and passionate about helping people to reach their potential with experience in te reo Māori and tikanga Māori.
You will bring:
• Extensive experience in learner engagement and support (typically 3-5 years), ideally within education or community-based settings, supporting diverse learner cohorts.
• A strong understanding of Māori and Pacific learner success, with the ability to work in culturally responsive ways grounded in Te Ao Māori.
• Diploma level qualification (or equivalent experience) in Education, Social Work, Youth Advocacy or Mātauranga Māori.
• Confidence using learner data, reporting tools, and systems to inform practice and support educational outcomes.
• Well-developed relationship-building and stakeholder engagement skills, with the ability to work collaboratively across teams.
· A demonstrated commitment to equity, Te Tiriti o Waitangi principles, and inclusive practices, with the ability to refer and advocate for priority learners in a professional setting.
· Good, proven knowledge and practical understanding of Te Ao Māori, Te Reo Māori, Tikanga, Iwi and Whānau. Ability to support and advocate the use of te reo, tikanga, and mātauranga Māori in the workplace.
· Ability to support and advocate approaches that promote equity and prioritise the needs of priority groups
Our commitment
UCOL is committed to upholding Te Tiriti o Waitangi and fostering an inclusive and culturally responsive environment.