IT Systems Support Specialist (L2)

Listed 15 days Ago
Octane
Technology

About the role: 

Behind every successful business exists exceptional technology systems and support staff. Our team are excited to be delivering tailor-made, private cloud IT solutions to a wide range of Australian and global businesses.

Due to customer growth and continual investment in leading edge technology, we are looking for a Level 2 IT Support Specialist to reinforce our awesome support team. We can offer the opportunity to work with enterprise level infrastructure across a broad range of technical areas supporting a diverse portfolio of global customers, all from an office location across the road from the picturesque South Wharf Marina.

To be successful in this role, you will have experience in:  

  • Technical / helpdesk support
  • IT systems administration
  • Network configuration and troubleshooting
  • Microsoft Remote Desktop Services (RDS) environment
  • Microsoft Exchange / Active Directory services
  • Microsoft SQL Server
  • Experience with a wide range of Microsoft desktop and server operating systems and products
  • Office 365 / Azure experience
  • Printer configuration and troubleshooting experience
  • HP hardware build and configuration
  • Hyper V and/or VMware virtualisation technologies
  • Veeam Backup & Replication
  • Fortinet FortiGate Network Security 
  • Extreme Networking technology solutions
  • ITIL-based support processes

The successful applicant will be a positive, energetic and dynamic individual, capable of supporting sophisticated IT systems. Your excellent communication skills will be well complimented by your ability to always have your eye on the end goal of customer satisfaction.

In return, the successful candidate will get to work with an exciting multi-brand IT company with global reach. You will receive the opportunity to work with the latest IT Infrastructure technologies backed by the support of our relaxed, but highly skilled Infrastructure Department team. 

How to apply:

If you are ready to make your mark and want to find out more, simply submit your resume in confidence and click on the Apply Now button now!

Applications for this role will take you to the advertisers site.