Hub & Housing Key Worker

Our Mission

Together we stand with those in desperate need.

We provide immediate relief and pathways to enable long term wellbeing.

Street to Home 

Auckland City Mission are proud to introduce Street to Home, aiming to support people's journey from living on the streets to a sustainable home.

Using a strengths-based approach we walk alongside clients, focusing on recovery & wellbeing. Using Te Whare Tapa Wha principles to guide our approach we provide a single source of connection to a range of supports to improve healthcare, mental wellbeing, recovery from addiction, and assistance to reconnect with family, whanau & community.

The role of Key Worker 

As a Keyworker you will engage with people proactively and/or through agency and community referrals. Using your professional experience, you will build trust and rapport, identify people's immediate and long term needs. Working with your clients you will create client focused plans that address long and short term goals, incorporating Te Whare Tapa Wha to connect your clients with services that address their mental, physical, family and spiritual health. 

To be successful you will have natural rapport skills and an ability to connect and relate to people with a range of backgrounds, challenges and needs. Your previous casework experience will include vulnerable people who have a history of poor engagement, high complex needs and culturally diverse populations. You may come from a social work, community, mental health or clinical background and ideally with have an understanding of homelessness in New Zealand or around the world. You will also need to:

• Have a full clean NZ drivers license
• Be physically fit
• Ideally hold a relevant tertiary qualification

If you are looking for a challenging but exceptionally rewarding role in a progressive organisation that changes to meet the needs of its community apply now!

Our Values

Manaakitanga

Manaakitanga is behaviour that acknowledges the mana of others as having equal or greater importance than one's own, through the expression of aroha, hospitality, generosity, and mutual respect.

Justice (Manatika)

Committed to equity, and seeking dignity for all we will fearlessly advocate with and for those who are going without.

Partnership (Rangapū)

Firstly, the Auckland City Mission recognises the principle of partnership within Te Tiriti O Waitangi.

Secondly, our commitment to partnership stems from a belief that manaakitanga, equity and social justice need to be pursued both within partnerships and through them. For us partnership is characterised by mutual trust, integrity, respect, transparency, and commitment.

The Auckland City Mission's Street to Home Programme is supported by Auckland Council, The Ministry of Social Development, The Ministry of Housing & Urban Development and a range of grants and donations.