Housing Team Leader - Kaiārahi Ohu ā-Whare
Street to Home Housing Team Leader
About the role
The Housing Team Leader will contribute to the overall vision of ending homelessness and provide management support to the Hub and Housing Keyworkers. They will be responsible for the safe and effective delivery of specialised case management services for people who are homeless or at risk of homelessness and demonstrate a high level of collaboration with other team leaders and external services.
We value learning and growth. You will be supported on your unique journey through mentoring and on the job development as part of the wider Mission community committed to meaningful, values-led work.
What you will be doing
- Oversee the development of culturally appropriate case management and whānau centred plans for Street to Home at Te Ao Mārama and Home Ground.
- Manage staff performance to meet their key accountabilities, including addressing any employee performance and behaviour issues in a timely way.
- Provide mentoring and coaching to staff in all Street to Home Practice and support the development of a highly skilled workforce.
- Provide accurate and relevant information regarding the status of the service and its clients.
- Consciously incorporate the core principles of trauma informed theory in engagement and delivery of services.
What we are looking for
- Bachelor’s degree in social work / health science or significant, proven experience working in the sector with a focus on intensive client engagement and case management for homelessness, mental health and addiction and residential care.
- Capacity to demonstrate through actions commitment to Te Tiriti o Waitangi and the Mission’s values of Manaakitanga, Atawhai, Rangapū and Mana Tika, Mana Ōrite.
- Experience of housing first and trauma informed principles.
- Willingness to advocate for (social Justice), improved social conditions and a fair sharing of the community’s resources.
- Full Clean NZ Driver's Licence.
We recognize that skills, experience and knowledge can be gained in a number of ways. This may include paid or voluntary work, experience undertaken through your church, marae, iwi or whānau responsibilities, or other community roles.
What we offer
- Opportunities to strengthen cultural connection through weekly Kapa Haka, waiata, and monthly romiromi.
- Access to EAP & external supervision.
- “Mission Leave” provides an opportunity to focus on wellbeing along with annual and sick leave.
- Tangihanga leave.
- Access to sick leave from your 1st day of employment.
- Ongoing training and development.
- Staff discounts at Auckland City Mission Op Shops and Pharmacy.
- Access to low cost, fresh produce through the Mission Grocer.
- Convenient access to public transport and discounted parking options.
- Opportunities for career progression within the Mission.
About the Organisation
Auckland City Mission – Te Tāpui Atawhai works alongside people in Tāmaki Makaurau facing poverty, homelessness, hunger, and isolation.
With over 100 years of service, we deliver integrated support across housing, food, health and recovery, supporting tens of thousands of Aucklanders every year. Our work is grounded in Te Tiriti o Waitangi and guided by our values; Manaakitanga, Rangapū, Atawhai, and Manatika/Mana Ōrite.
We believe in people, collective responsibility, and hope - and invite those who share our values to join us.
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Applications for this role will take you to the advertisers site.
