Housing Team Leader - Kaiārahi Ohu ā-Whare

Listed 23 hours Ago
Auckland City Mission
Non-profit - Social Services

Housing Team Leader – Kaiārahi Ohu ā-Whare

About the role

The Housing Team Leader will contribute to the overall vision of ending homelessness and provide management support to the Hub and Housing Keyworkers. They will be responsible for the safe and effective delivery of specialized case management services for people who are homeless or at risk of homelessness and demonstrate a high level of collaboration with other team leaders and external services.

We value team development and our people's career growth; we will mentor you on your unique journey to do meaningful work in a supportive environment. This role is a great starting point where you can learn on the job and work towards a longer-term career at Auckland Mission.

Duties

  • Support the development of culturally appropriate case management and whānau centered plans for Street to Home at Te Ao Mārama and Home Ground. 
  • Collaborate with the Street to Home Manager, the Quality Lead, and other Team Leaders and Managers to develop the continuum of care for Street to Home participants.
  • Develop and co-create effective operations processes (Including with external parties)
  • Provide mentoring and coaching to staff in all Street to Home Practice and support the development of a highly skilled workforce.
  • Manage staff performance to meet their key accountabilities, including addressing any employee performance and behavior issues in a timely way.

Skills

  • Relevant qualifications in social services, health, housing, or community development (or working toward one), or lived experience with willingness to upskill.
  • Experience working in outreach, housing, health, community, or social services.
  • Commitment to upholding Te Tiriti o Waitangi and supporting inclusive, mana-enhancing practice.
  • Full New Zealand Driver Licence.

Skills, experience and knowledge may also be obtained from a number of different experiences. For example, from paid work, voluntary work, work undertaken within your Church, Marae, or from specific iwi/whānau responsibilities. 

Benefits

  • Opportunity to move into other roles and grow your career.
  • Access to Vitae & external supervision. 
  • Access to monthly romiromi (holistic energy and bodywork), kapahaka, and weekly waiata).
  • Ongoing training and development.
  • 15% discount at Auckland City Mission Op Shops.
  • Access to low-cost, farm fresh produce weekly.
  • Close to public transport.
  • Discounted parking at SkyCity.

About the organisation

Auckland City Mission - Te Tāpui Atawhai supports Aucklanders in greatest need. Our services have evolved as the city’s social needs have changed, and we respond to these needs with care and compassion while advocating for a reality where there are: enough suitable homes, enough money for nutritious food, and easily accessible health care for all. Since our doors opened more than 100 years ago, this has been our ‘why’. Today, we operate across 9 sites in Tāamaki Makaurau. We offer support for however long and in whatever way is needed – for some people, that’s simply accessing one of our many services, for others, it’s a complex journey with our full support. 

Over the past 12 months, the Mission has provided 200 people with permanent homes, conducted over 20,000 consultations at the Calder Health Centre in HomeGround, cared for 462 people in our residential social detox facility in HomeGround, distributed almost 50,000 food parcels to families and individuals, and served over 80,000 warm meals in our community dining room, Haeata. 

Last year we were proud to win the Nga Āhuatanga o Te Tiriti Tohu (Award), and the Supreme Award at the 2023 Diversity Awards. These awards recognise our mahi to create a workplace which empowers Māori, and where Māori solutions can be developed and offered to the people who we support. If you are interested in this role, please apply with your resume and a cover letter outlining your interest in the role and the Auckland City Mission. “

Applications for this role will take you to the advertisers site.