Housing Team Leader

Listed 72 days Ago
Auckland City Mission
Non-profit - Social Services

Housing Team Leader

One Liner

Lead the team in the provision of continuity of care for clients in emergency and permanent housing settings. 

About the role

The Hub and Housing Team Leader is primarily responsible for the efficient and effective day to day management of their team, they also play an important role in contributing knowledge and experience to the overall functioning and development of Street to Home. In addition, Team Leaders are expected to work as part of the wider Team Leader group including providing management assistance to other services as required. 

Duties

  • Oversee the development of culturally appropriate assessments and whānau centred plans for Street to Home participants. 
  • Support the team in working to an agreed set of practice standards and principles in a consistent way. 
  • Develop and maintain positive and professional relationships with internal and external stakeholders.
  • Collaborate to implement, monitor and work to continuously and consistently improve the continuum of care offered to Street to Home clients. 
  • Provide mentoring and coaching to staff in all Street to Home Practice and support the development of a highly skilled workforce. 

Skills

  • Bachelor’s Degree in relevant field and /or significant, proven experience working in the sector with a focus on intensive client engagement and case management for homelessness, mental health and addiction and residential care. 
  • Understanding of complex cultural, social and economic factors that contribute to homelessness. 
  • Experience working with or implementing housing first and trauma informed principles.
  • Commitment to embodying the principles of the Treaty of Waitangi in organisational practice. 
  • Full clean New Zealand Drivers Licence.

Benefits

  • 5 x ‘Mission leave’ days, additional to annual and sick leave.
  • Access to EAP & external supervision.
  • Access to monthly romiromi (holistic energy and bodywork), kapahaka, and weekly waiata.
  • Ongoing training and development. 
  • 15% discount at Auckland City Mission Op Shops.
  • Access to low cost, farm fresh produce on a weekly basis.
  • Close to public transport.
  • Discounted parking at SkyCity.
  • Career progression opportunities.

About the organisation:

Auckland City Mission - Te Tāpui Atawhai supports Aucklanders in greatest need. Our services have evolved as the city’s social needs have done and we respond to these needs with care and compassion while advocating for a reality where there are: enough suitable homes, enough money for nutritious food and easily accessible health care for all. Since our doors opened more than 100 years ago, this has been our ‘why’. Today we operate across 10 sites in Tāmaki Makaurau. We offer support for however long and in whatever way needed – for some people that’s simply accessing one of our many services, for others that’s a complex journey with our full support. 

Over the past 12 months the Mission has provided 200 people with permanent homes, conducted over 20,000 consultations at the Calder Health Centre in HomeGround, cared for 474 people in our residential social detox facility in HomeGround, distributed over 50,000 food parcels to families and individuals, and served over 75,000 warm meals in our community dining room, Haeata. Last year we were proud to win the Nga Āhuatanga o Te Tiriti Tohu (Award), and the Supreme Award at the 2023 Diversity Awards. These awards recognise our mahi to create a workplace which empowers Māori, and where Māori solutions can be developed and offered to the people who we support. 

If you are interested in this role please apply with your resume and a cover letter outlining your interest in the role and Auckland City Mission.

Applications for this role will take you to the advertisers site.