Housekeeping Team Lead (Household)
Housekeeping Team Lead (Household)
Southern Cross New Plymouth Hospital
Southern Cross New Plymouth Hospital is a modern private surgical hospital serving the city and wider region since 1983. As the only private surgical hospital in the city, the hospital features advanced theatres and comfortable patient facilities, with 36 inpatient beds, and a dedicated day-stay facility.
The team provides excellent pre- and post-operative nursing care across a wide range of elective surgical services, including Orthopaedic surgery, Gynaecology, Ophthalmology, Oral surgery, Urology, Otolaryngology (ENT), Plastic Reconstructive and Cosmetic surgery, and General and Endoscopic surgery.
Mō te Tūranga | About the Role
We are seeking an experienced and highly professional Housekeeping Team Leader to join our team in a full-time, permanent position. Reporting to the Support Services Manager, you will lead and support the housekeeping team to deliver exceptional cleaning and housekeeping services across both clinical and non-clinical areas of the hospital.
In this hands-on leadership role, you will coordinate day-to-day housekeeping operations, oversee rostering and workflow management, support team performance and development, and ensure the highest standards of cleanliness, safety, and service are maintained. You will lead by example providing coaching, guidance, and practical support while fostering a collaborative and high-performing team culture.
We are looking for a professional, reliable, and detail-oriented leader with significant experience in housekeeping, cleaning, healthcare, or a similar environment. You will be passionate about developing people, strengthening teamwork, driving continuous improvement, and maintaining exceptionally high standards. In this role, you will play an important part in creating a safe, welcoming, and immaculate environment that supports excellent patient care.
This is a full-time Monday to Friday role, primarily working afternoon to evening hours, with occasional flexibility required for weekend support. This position is based in our Southern Cross New Plymouth hospital.
Ngā pūkenga me ngā wheako | Skills and experience
- Minimum 5 years' experience in housekeeping, cleaning, healthcare support services, or a similar environment.
- Previous leadership or supervisory experience, with the ability to coach, motivate, and support a team.
- Experience in a healthcare, medical cleaning, or similarly regulated environment is highly desirable.
- Strong knowledge of cleaning practices, hygiene standards, and health and safety requirements.
- Experience managing rosters, workloads, and day-to-day operational priorities.
- Exceptional attention to detail and commitment to maintaining high standards.
- Strong communication and relationship-building skills, with a collaborative and customer-focused approach.
- A proactive mindset with the ability to identify improvements, solve problems, and implement new ideas.
- Hands-on leadership style with a willingness to work alongside and support the team.
- A genuine passion for building positive team culture and driving service excellence.
Ngā mea ka taea e mātou te tuku I a koe | What we can offer you:
- Competitive Rewards: Attractive remuneration package and employee referral bonus scheme.
- Health & Wellbeing: Funded health insurance, a comprehensive wellbeing programme, and generous Christmas/New Year breaks.
- Perks & Community: Discounts from a range of partners and the opportunity to join our Employee Network.
Ko wai matou | Our Organisation
At Southern Cross Healthcare, our purpose is clear: to advance quality healthcare across Aotearoa New Zealand. Our values shape everything we do:
- Care First – We lead with compassion, delivering care that’s deeply human through genuine manaakitanga.
- Better Together – Collaboration is our strength. We unite diverse skills and perspectives to create better outcomes for all.
- Pursue Excellence – We strive to improve, innovate, and excel every day—never settling, always aiming to deliver our best.
Driven by a strong ‘for purpose’ ethos, we think beyond financial quarters—planning for generations to come.
Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai | Our commitment to equity, diversity, and inclusion.
We honour Te Tiriti o Waitangi and foster a culturally safe environment that reflects manaakitanga and values the unique perspectives of our people. Our core value, Better Together, guides our goal to build a workforce that mirrors the diversity of Aotearoa New Zealand.
If you have specific needs or would like to discuss how we can support you, please contact our Talent Acquisition team at careers@schl.co.nz for a confidential conversation.
Haere mai, ā, mā te mahi tahi ka whai wāhi ki tētahi mea whai take, ka āwhina i ngā tāngata ki te whai oranga mā te whakaaro anō ki te tautiaki hauora
Join us, and together, each of us can be part of something important, helping people live their best lives by reimagining healthcare.
Applications for this role will take you to the advertisers site.
