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Part Time
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Application Closes
18 Nov 2026
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Bay of Plenty - Rotorua
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Customer Service Representative
SUMMER FIXED-TERM POSITIONS
Looking for an exciting summer job in a fun, fast-paced tourism environment? We're recruiting multiple fixed-term Guest Services Hosts to join our team over the busy summer season.
These roles are perfect for enthusiastic, customer-focused individuals who enjoy creating memorable experiences for guests. Availability throughout the summer period, including Christmas, New Year, weekends, school holidays, and public holidays, is essential.
About the roles
Guest Service Host - Ticketing
You'll be the first point of contact for our guests, providing exceptional service while assisting with ticket sales, bookings, and general enquiries.
Key responsibilities include:
- Welcoming and assisting guests
- Processing ticket sales and bookings
- Handling cash transactions accurately and efficiently
- Providing information about our experiences and attractions
- Ensuring a smooth and enjoyable guest experience
Guest Service Host – Photography
You'll help guests capture and take home memorable moments from their Skyline experience.
Key responsibilities include:
- Capturing the joy and excitement of our guests
- Assisting guests with viewing and purchasing their photos
- Creating a fun and engaging guest experience
- Ensuring guests leave with treasured memories
- Delivering exceptional customer service at every interaction
The perfect candidate will bring
- A warm, positive attitude and excellent communication skills
- A passion for providing exceptional customer service
- The ability to thrive in a fast-paced environment
- Strong attention to detail and confidence using point-of-sale systems
- A customer-first mindset and problem-solving approach
- Previous experience in retail, hospitality, tourism, or guest services (preferred but not essential)
- Availability to work throughout the peak summer season, including Christmas and New Year
Every Role Offers
- Free gondola and luge rides for family and friends
- Daily staff lunches provided and discounted meals from the café
- Opportunities for professional growth and cross-training across departments
Join Our Team
At Skyline, every day is a fresh adventure. We’re always aiming to share real fun with the world and make people smile. Our team thrives in a dynamic environment where learning new skills is encouraged, and career paths are limitless. We work a bit differently at Skyline, and we can’t wait to show you how special it is.
Ready for Fun? Apply Now!
- Eligibility: Must have the legal right to work in New Zealand.
- Safety First: Adherence to health and safety procedures, including random drug and alcohol testing, is required.