General Manager
General Manager
Southern Cross Northland Surgical Centre
Southern Cross Northland Surgical Centre is a modern, purpose-built facility designed for the assessment and treatment of musculoskeletal disorders. The Centre is located in the heart of the Kensington medical precinct and contains consulting rooms, and a day stay operating theatre.
Mō te Tūranga | About the Role
As General Manager, you will provide visible, values-led leadership that brings to life the mission and vision of Southern Cross Northland Surgical Centre. You will lead a high-performing surgical hospital that is recognised locally for quality, efficiency and exceptional patient care, while working closely with the wider Southern Cross Healthcare network to leverage expertise, support services and shared capability. You will ensure the delivery of outstanding clinical outcomes, meet the needs of both specialists and patients, and champion robust safety, quality and risk management systems that maintain compliance with the Health and Disability Sector Standards and strengthen a culture of continuous improvement.
You will inspire and develop a capable, engaged team by setting clear direction, coaching leaders and fostering an environment built on trust, collaboration and accountability. Partnering closely with surgeons, anaesthetists and clinical teams, you will enhance service delivery, identify opportunities for improvement and ensure the hospital operates efficiently and sustainably. With full operational and financial accountability, you will manage performance, optimise revenue, control costs and oversee capital investment, facilities and equipment planning to ensure the hospital continues to meet the needs of a growing community.
A key focus of the role will be building and maintaining strong relationships across the region. You will work alongside specialists, funders and community stakeholders to grow services, develop strategic partnerships and identify opportunities to expand access to surgical care in Northland. In partnership with the Board, you will shape and deliver the hospital’s strategic plan, ensuring the organisation continues to evolve, innovate and remain a trusted provider of high-quality healthcare for the people of Te Tai Tokerau. We are entering an exciting phase of growth and expansion, making this the perfect time to join the hospital and truly make your mark — shaping services, influencing strategy and leaving a lasting impact on healthcare delivery in the region. This is a full-time permanent role based in Whangarei.
Ngā pūkenga me ngā wheako | Skills and experience
- Proven senior leadership experience in operational management, people leadership and business development — ideally within healthcare and surgical services
- A relevant tertiary qualification (or equivalent experience) in health, business, management or a related discipline
- Strong commercial and strategic thinking, with the ability to see the bigger picture, anticipate market changes and identify risks and opportunities
- Sound understanding of hospital or complex service environments and how to translate strategy into practical outcomes
- A genuine customer-first mindset, consistently considering the needs of patients, specialists and stakeholders in decision-making
- Exceptional relationship-building skills, with the ability to create trusted partnerships, influence outcomes and navigate challenging conversations
- Confidence engaging with surgeons, clinicians, funders and community stakeholders while maintaining strong visibility and presence
- Innovative thinking and curiosity — you challenge the status quo, bring new ideas and look for smarter ways to improve services
- Strong judgement and decision-making ability, assessing options carefully and making clear, well-considered calls
- A collaborative leadership style that empowers others, resolves conflict constructively and fosters a positive, high-performing culture
- A proactive approach to continuous improvement, quality and safety, with the ability to identify risk and implement practical solutions
Ngā mea ka taea e mātou te tuku I a koe | What we can offer you:
- Competitive Rewards: Attractive remuneration package and relocation allowance.
- Health & Wellbeing: A comprehensive wellbeing programme.
- Flexibility & Growth: Flexible working arrangements and a Nursing Council of New Zealand-approved PDRP.
- Perks & Community: Discounts from a range of partners and the opportunity to join our Employee Network.
Ko wai matou | Our Organisation
Southern Cross Northland Surgical Centre is a 50:50 Joint Venture between a dedicated group of Northland Orthopaedic surgeons and Southern Cross Healthcare.
If you have specific needs or would like to discuss how we can support you, please contact our Talent Acquisition team at careers@schl.co.nz for a confidential conversation.
Applications for this role will take you to the advertisers site.
