Family Harm Team Leader
Our Kaupapa
Manaaki Tāngata - Victim Support is a national organisation working to strengthen the mana and well-being of people affected by crime, traumatic events, and suicide in Aotearoa New Zealand. Working with us would mean being able to make a tangible difference in your community and in the lives of people who have experienced crime or traumatic events. Advocacy for the rights of victims will always be an essential part of our work with individuals, organisations, and government agencies.
About the role | Mō te tūnga
This is a fixed term, 32-hour (0.8 FTE) role based at Te Taanga Manawa, Lambie Drive, Counties Manukau. It is a Monday to Friday role although some flexibility around the hours exists, subject to caseloads and manager approval. In the role of Family Harm Team Leader, Service Delivery you will be responsible for recruiting, leading, and supporting a team of dedicated support workers who provide a service to New Zealand communities. Your role will provide day-to-day direction of the support workers and oversee case management. This also includes applying a focused approach to case management and ensuring the right people, resources and relationships are in place. Organizing and facilitating ongoing training, providing coaching, and mentoring to support workers are also key components of the role. Stakeholder liaison through the Police-led Whāngaia Ngā Pā Harakeke process will play a large part of the role and utilising the Integrated Service Response (ISR) database will be key.
About you | Mōu
To be successful in this role you will be an excellent communicator and have exceptional interpersonal skills along with a sensitivity to the needs of victims of crime and traumatic events. We are also looking for people who can demonstrate sound judgment and an ability to problem-solve. Candidates must have the ability to work independently and as part of a team. As Team Leader you will be a self-managing person who has:
- experience in the social service sector
- ability to think clearly and when needed to work under pressure.
- sound judgment and an ability to problem-solve.
- proven relationship management ability with some supervision/coaching and mentoring skills
- demonstrated strong organizational skills.
- an outgoing personality and be able to network and build relationships.
- knowledge and understanding of Family Violence and Sexual Violence (is essential)
- training facilitation skills and experience (will be an advantage)
- computer competency - ability to learn a new data recording system(is essential)
Please note that:
- You will be required to undergo pre-employment vetting by the NZ Police
- Applicants must have NZ residency or a valid NZ work visa.
Applications close: Wednesday 29 November 2024 (Advert will close earlier if suitable applicant is found)
Full-time annual salary: $80,115 prorated to hours worked
Applications for this role will take you to the advertisers site.
