EUC Analyst
EUC Analyst
Mō te Tūranga | About the Role
Are you motivated to deliver modern workplace technology that keeps people connected, supported and enables them to perform at their best? Do you enjoy solving technical challenges while working closely with users and teams across an organisation? If so, we’d love to hear from you.
As an End User Compute (EUC) Analyst, you be the escalation point from helpdesk and play a key role in supporting and enhancing the digital workplace across Southern Cross Healthcare. You'll help ensure our end-user technology platforms, enterprise systems, infrastructure, and networks operate at peak performance, delivering secure, reliable and scalable technology that supports the day-to-day operations of our hospitals and business teams. With a strong focus on modern workplace technologies, you will apply your technical expertise to support a diverse range of systems and services while partnering with stakeholders across the organisation to ensure our people have the tools they need to deliver exceptional healthcare.
You’ll manage the full lifecycle of user devices and digital services, from provisioning and configuration through to upgrades and ongoing support, all while contributing to continuous improvement initiatives. With opportunities to work across projects, engage directly with end users, and influence improvements in how technology supports our healthcare teams, this role offers a chance to make a real impact.
This is a full-time position based in our National Support Office, with occasional on-site support and participation in an after-hours on-call roster.
Ngā pūkenga me ngā wheako | Skills and experience
- 5+ years’ experience supporting end-user technologies in large, complex or distributed environments
- Strong expertise across Microsoft technologies including Intune, Azure/Entra ID, Microsoft 365, Exchange Online and Teams
- Experience with Windows desktop deployment and management, including Group Policy, security configuration and application deployment
- Hands-on experience with SCCM/MECM, endpoint management and modern workplace platforms
- Knowledge of identity and access management including Active Directory, Azure AD and hybrid environments
- Ability to troubleshoot end-user devices, networking, printers, mobile devices and remote access solutions (VPN/RDS)
- Experience in a healthcare environment, along with knowledge of PowerShell scripting, networking fundamentals, or service management platforms (e.g. ServiceNow), would be advantageous
- Relevant IT qualifications or certifications (such as Microsoft, ITIL, or End User Computing) along with an understanding of enterprise telephony and core networking technologies.
Ngā mea ka taea e mātou te tuku I a koe | What we can offer you:
- Competitive Rewards: Attractive remuneration package, relocation allowance, and employee referral bonus scheme.
- Health & Wellbeing: Funded health insurance, a comprehensive wellbeing programme, and generous Christmas/New Year breaks.
- Flexibility & Growth: Flexible working arrangements and a Nursing Council of New Zealand-approved PDRP.
- Perks & Community: Discounts from a range of partners and the opportunity to join our Employee Network.
Ko wai matou | Our Organisation
At Southern Cross Healthcare, our purpose is clear: to advance quality healthcare across Aotearoa New Zealand. Our values shape everything we do:
- Care First – We lead with compassion, delivering care that’s deeply human through genuine manaakitanga.
- Better Together – Collaboration is our strength. We unite diverse skills and perspectives to create better outcomes for all.
- Pursue Excellence – We strive to improve, innovate, and excel every day—never settling, always aiming to deliver our best.
We’re proud to bring together over 4,000 skilled professionals—including 2,000 nurses and anaesthetic technicians—working alongside more than 1,200 specialists, surgeons, anaesthetists, and allied health experts. Together, we’re one of Aotearoa New Zealand’s largest and most trusted healthcare providers.
Driven by a strong ‘for purpose’ ethos, we think beyond financial quarters—planning for generations to come.
Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai | Our commitment to equity, diversity, and inclusion.
We honour Te Tiriti o Waitangi and foster a culturally safe environment that reflects manaakitanga and values the unique perspectives of our people. Our core value, Better Together, guides our goal to build a workforce that mirrors the diversity of Aotearoa New Zealand.
If you have specific needs or would like to discuss how we can support you, please contact our Talent Acquisition team at careers@schl.co.nz for a confidential conversation.
Haere mai, ā, mā te mahi tahi ka whai wāhi ki tētahi mea whai take, ka āwhina i ngā tāngata ki te whai oranga mā te whakaaro anō ki te tautiaki hauora
Join us, and together, each of us can be part of something important, helping people live their best lives by reimagining healthcare.
Applications for this role will take you to the advertisers site.
