Customer Support - Building
Tā tātou atarua – Our vision
Enabling what matters.
He angitūtanga – The opportunity
Are you passionate about delivering exceptional customer service and supporting your community? Do you thrive in a role that combines administration, problem-solving, and customer interaction? If so, we have the perfect opportunity for you!
As Customer Support – Building, you’ll play a key role in supporting our Planning, Building, and Development Engineering teams throughout the consents process. You’ll act as the first point of contact for customers, providing accurate advice, managing enquiries, and ensuring a seamless experience. This role is all about making a difference—helping customers navigate the process while ensuring our internal teams have the support they need to deliver high-quality outcomes.
This is your chance to contribute to shaping the future of Horowhenua, strengthening the threads that weave our neighbourhoods and communities together—from the Tararua Ranges to the sea.
We are open to flexible hours and can consider this being a part time opportunity.
He kōrero mōu – About you
You’ll bring:
- Proven experience in customer service and/or office administration
- Strong communication skills and the ability to build trusted relationships
- Proficiency in Microsoft Office / 365 or Google Suite, with excellent time management
- A proactive, detail-focused approach and the ability to resolve issues at first contact
- A growth mindset and resilience in high-pressure situations
Experience in local government or consents processes would be an advantage, but not essential.
Tā tātou ahurea – Our culture
Horowhenua District Council is proud to be an inclusive workplace. We celebrate diversity and empower our people to thrive. We’re an organisation built on innovation and optimism, motivated to create outstanding careers and a better Horowhenua for current and future generations.
Ngā āhuatanga kei a mātou – What we offer
- A collaborative team environment where your contribution matters
- Opportunities for learning and professional growth
- A role that makes a real difference in our community
Tono mai ināianei – Apply now
Recruitment for this role closes on 5 December 2025. However don't delay we plan on reviewing as we go! All applications will be reviewed, and we’ll contact you to advise on your progress. If you have any questions, feel free to connect with HR@horowhenua.govt.nz.
He rau ringa e pakari ai ngā taura whiri i ō tātou kāinga noho me ō tātou hapori – mai i te pae maunga o Tararua ki te moana
With many hands the threads which weave our neighbourhoods and communities together will be strengthened from the Tararua Ranges to the sea.
Applications for this role will take you to the advertisers site.
