Customer Service and Office Administration

Listed 11 days Ago
Other - Not Specified

To act as a key member of the SPCA Rotorua Centre, providing excellent customer service to customers of SPCA in person, over the phone and via email as well as providing senior office support and administration to the Centre.

To support the Centre manager as required by ensuring the efficient and effective operation of the reception area by performing a variety of duties to a high standard.

To provide a friendly, welcoming and efficient first point of contact by phone, email and in person for all potential animal adopters.

To ensure that all public interactions meet the expectation of good customer service.

To manage the social media page for the SPCA Lakes area, including composing, scheduling and publishing posts as required.

To maximise adoptions for as many animals as possible using all available avenues.

To assist other SPCA staff in matters of training and sharing of knowledge.

To act as back up and support for all other operational functions of the Centre.

Hours are Tuesday to Saturday 10.00am to 3.30pm.

Applications will only be accepted with a cover letter and CV and will be processed as received

Applications for this role will take you to the advertisers site.