Customer Service Representative
Royal District Nursing Service (RDNS NZ) is a trusted not-for-profit provider of home and community services across Aotearoa New Zealand. We’re looking for empathetic, organised, and service-driven individuals to join our Operations team as Customer Service Representatives, helping us deliver exceptional support to our clients and their whānau.
About the Role
As a key member of our Operations team, you will:
- Coordinate and manage over 11,000 client appointments weekly.
- Provide outstanding service to clients and their whānau with empathy and professionalism.
- Support both office-based and community operations with efficiency and care.
- Thrive in a fast-paced environment where adaptability and initiative are highly valued.
- Be based at our Penrose office, contributing to a collaborative and purpose-driven team.
Available Shifts
- Monday to Friday: 7:00 AM to 11:00 AM & 3:00 PM to 7:00 PM
What You'll Bring
- Excellent verbal and written communication skills.
- Strong customer service and interpersonal abilities.
- Proven organisational and time management skills, with the ability to prioritise effectively.
- A proactive, team-oriented mindset with a commitment to quality service.
Ready to Apply?
If this sounds like the right opportunity for you, please apply with your Cover Letter and CV or contact Binh at bnguyen2@rdns.org.nz for more information.
At RDNS, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Applications for this role will take you to the advertisers site.