Customer Service Representative (Hobsonville)
Are you passionate about delivering excellent customer service, solving problems, and making a difference every day? If you love a fast-paced environment where you can learn, grow, and shine, we’d love to have you on our team at Bidfood Auckland North!
About Us:
At Bidfood Auckland North, we’re dedicated to creating a supportive, inclusive, and energetic workplace where everyone can thrive. We take pride in offering exceptional service to our customers and creating a fun, positive atmosphere for our team. If you’re ready to contribute your talents to a company that values both hard work and having a good time, we want to hear from you!
The Roles:
We are looking for two Customer Service Representatives to join our vibrant team
1 x Permanent Full-Time Position
- Monday to Friday
- 7:30am – 4:00pm
- Every 1 in 4 Saturdays required
1 x Fixed-Term Full-Time Position (ending July 2026)
- Monday to Friday
- 8:00am – 4:30pm
- Every 1 in 4 Saturdays required
Both roles are 40 hours per week in a busy, fast-paced office environment.
What We Offer:
- Exclusive discounts on wholesale-priced groceries
- Work close to home – we are located in Hobsonville
- Weekly pay to keep your cash flow steady
- Access to the Bidfood staff buying app for discounts on top brands
- Complimentary EAP wellness services to support your well-being
- A positive, supportive team environment in a modern, welcoming workplace
- Opportunities for career growth — we love to promote from within and help our team members achieve their professional goals
What We’re Looking For:
- Previous experience in customer service is a plus, but we also welcome candidates from hospitality, retail, administration, or food service backgrounds — what matters most is your passion for helping others and eagerness to learn
- Strong communication skills, both written and verbal
- A solutions-focused mindset and the ability to stay calm during busy periods
- Basic computer skills, including Microsoft Office, and the ability to learn new systems quickly
- Strong organisational skills and time management
Are you ready to make a difference and grow your career in a dynamic, fun environment? Apply now and let us know why you’re the perfect fit for this role.
Applications without a covering letter will not be considered, so please make sure to include one.
Excited to join our team? Apply today!
Skills & Experience
- Previous experience in customer service is a plus, but candidates from the following backgrounds are also welcome: Hospitality, Retail, Administration, Food service
- Passion for helping others and eagerness to learn
- Strong communication skills (written and verbal) for effective interaction with customers and team members
- Solutions-oriented mindset with the ability to stay calm and handle inquiries during busy periods
- Basic computer skills, including Microsoft Office, with the ability to quickly learn new systems
- Organisational skills to manage tasks and time effectively
Applications for this role will take you to the advertisers site.
