Customer Service Representative (Casual)

Who are you?

We’re looking for highly motivated and engaging individual to join our team supporting our Wellington Branch.  As a Customer Service Representative, you'll be someone who thrives in a challenging fast-paced environment, demonstrates high attention to detail while actively working to ensure the delivery of exceptional customer outcomes. 

This is a casual position on an 'as required basis' so you may be called into the branch to cover employee leave, sickness and busy periods of work to meet our customer's needs.  .

As the first point of call for our customers, you’ll have excellent communication, a positive outlook and strong sense of integrity. To succeed in this role, you’ll be a personable team player, with the ability to work collaboratively and take the initiative.  In line with this, you'll have: 

• At least one years’ experience in a sales or customer service position - preferably in the Financial Services industry
• Proven ability to create connections and interact with people 
• Strong computer literacy
• A systematic, organised approach to work
• Cash handling experience would be beneficial 
• A “can do” service attitude

Who are we?

We’re a real New Zealand bank on a mission – to help New Zealanders get ahead and to make their banking experience as easy as possible.

Like our customers, our people are at the heart of everything we do, and we’re committed to developing and encouraging our people to achieve their goals both inside, and outside of our four walls. We promote inclusion and innovative thinking, and pride ourselves on the positive working environment we’ve created. 

So if you’re passionate about helping New Zealanders and ready to get stuck in as part of a team where you’re supported to be your best self…Apply now!

Applications close: Sunday 16th May