Customer Service Representative
Customer Service Specialist – BestStart Tauranga
Full-time | 10-Month Parental Leave Cover
Are you ready for an exciting new challenge? Do you have a passion for customer service and sales, and love making connections that count? We’re looking for an enthusiastic and experienced Contact Centre Specialist to join our friendly team at BestStart, based in beautiful Tauranga.
About the role:
In this role, you’ll be the first point of contact for families enquiring about our childcare centres. You’ll provide outstanding customer service via phone and email, follow up with potential families, and ensure enquiries are accurately recorded and followed through. This role also includes general administrative support, data entry, and teamwork across departments to support our centres.
Key skills and experience:
- Proven experience in a contact centre environment (inbound and outbound)
- Excellent verbal and written communication skills
- A team player who’s prepared to go the extra mile
- Self-motivated, well-organised, and customer-focused
- Confident using MS Outlook, Excel, and Word
- Strong attention to detail and accurate data entry
- Solid administration experience
This is a fantastic opportunity to be part of a positive, close-knit team that values collaboration and great service – always delivered with a smile!
If you have a can-do attitude, strong communication skills, and a background in customer service or administration, we’d love to hear from you.
Applications for this role will take you to the advertisers site.
