Customer Service Representative

• Full Time
• Application Closes 24 Aug 2024
• Bay of Plenty - Tauranga
• Customer Service Representative

About the Role

We are seeking an experienced Customer Service Representative to support our childcare centres with new enquiries and follow-ups. This is a Fixed-term, twelve-month contract until September 2025.  

This role involves:

• Responding to calls and emails from enquiring families
• Following up with outbound calls and emails
• Providing excellent customer service
• Data entry into our systems
• Supporting general administration tasks

Experience and Key Skill Requirements

• Experience in a contact centre environment (Inbound/Outbound)
• Excellent communication skills (verbal and written)
• Team player with a willingness to go the extra mile
• Self-motivated and well-organized
• Proficient in MS Outlook, Excel, and Word
• Accurate data entry with strong attention to detail
• Strong administration skills

Benefits

Working for BestStart means making a positive impact every day on the lives of small children. Our benefits include:

• Discounted childcare
• Developmental opportunities
• Comprehensive onboarding and training
• A culture of appreciation

How to Apply

If you are an enthusiastic person with a can-do attitude and possess the relevant skills and experience, we invite you to apply today! Join our fun, friendly team and ensure excellent service and support is provided to our teams – always with a smile!