About the role:
As part of our Customer Banking Inbound Team, you’ll be handling inbound contacts from our customers via phone, email, and social media. You’ll be expected to provide an excellent service experience by quickly and efficiently assessing customer needs and helping deliver the right solution. Although this an entry level role, as we are a small organisation, the successful applicant will have the opportunity to develop a solid foundation for any future aspirations in banking. Once able to work independently, we provide the tools to allow successful applicants to work nights and weekends at home. As we are a 7-day operation, there are potential opportunities for overtime.
We have a 36.75 hour role in our Taupo team, Sunday 9am-4:15pm, Monday and Wednesday 8:45am-5:15pm, Tuesday and Thursday 10:45am-7:15pm.
In return for your passion and commitment to helping us Change Banking for Good, we offer an outstanding work environment, ongoing training and the opportunity to work with people who are passionate about making a difference. You’ll be amazed by our non-hierarchal organisation and the ease at which you can get things done. If this sounds like the role you’ve been looking for, in a place you could call home, get in touch!
The Co-operative Bank is a different kind of bank. We’re here to change banking for good. Since 1928, our customers have been at the heart of everything we do, and we’re focused on helping New Zealander’s get ahead financially. Whether it’s help from one of our friendly teams, or a seamless experience with one of our digital solutions, we’ve got our customers covered. To top it off, we’re the only bank in New Zealand that shares its profits with its customers. It’s all part of the co-operative difference. Here, no two days are the same. Our people are empowered to innovate, share ideas and let our skills take us in unexpected and exciting directions. But most importantly, we can be ourselves at work; we have fun, but still get things done
Applications close: 07 February 2023