Manawatu-Wanganui Local Authority Shared Services (MW LASS) was established to support strategic collaboration between councils within the Region. Our debt collection unit has been set up under MW LASS specialising in Local Government debt to provide a proactive and consistent approach. We are a fast-growing, highly successful service for 25 councils across NZ.
We are looking for a switched-on individual who can work in a small team, and as a team to achieve a successful outcome in managing overdue invoices and debt as a Debt Management Officer.
The role would see you undertaking a crucial role in supporting customers to manage their debt by negotiating an acceptable resolution to both parties to actively repay outstanding owed amounts.
We process and manage the collection of debt on behalf of our clients which are mainly district and regional councils. This is a full time position (40 hours per week), based at our office in Feilding, with little or no field work required.
We are looking for a person who can empathise with the customer but also can strive to achieve a positive outcome, managing the relationship to a successful conclusion. Interpersonal skills are essential with proven negotiating skills and a solid business/office background. We need a quick learner who has the capacity to grow, adapt and learn from each client encounter to grow within the position.
The ideal candidate will have:
When you join us, you can look forward to developing a rewarding career full of opportunities, accompanied by a positive and supportive work environment. We accomplish this by providing:
MW LASS are an equal opportunity employer and are committed to ensuring we have a diverse and inclusive workplace so that our people reflect the diversity of our region.
For further information regarding this role, contact Martyn Boyce on (06) 952 2945.
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