Clinical Quality Coordinator
Are you an experienced clinical professional with a passion for quality, risk management, and improving outcomes for vulnerable children and people receiving disability and community support services?
We are seeking a Clinical Quality Coordinator to provide clinical quality leadership, oversight, and support across our Child Wellbeing, ACC, Disability Support Services Residential, and Home & Community Support Services portfolios.
This is a unique opportunity to influence clinical quality and continuous improvement at a national level, working collaboratively with operational and clinical leaders to identify risks, strengthen practice, and improve service outcomes.
About the Role
Reporting to the Quality, Risk and Compliance Manager, you will act as the clinical quality lead for our Child Wellbeing programme while providing broader quality oversight across ACC and Disability Support Services. This role is based at our Auckland, Penrose office in a hybrid environment with 3 days from office and 2 days from home.
Key Responsibilities
- Provide clinical quality oversight across Child Wellbeing, ACC, Residential, and Community Support Services.
- Lead and coordinate investigations into serious and significant incidents.
- Review incidents, complaints, audits, and quality data to identify trends and improvement opportunities.
- Support compliance with contractual, regulatory, and quality requirements.
- Monitor and support quality improvement plans and corrective actions.
- Review higher-risk cases and provide recommendations to reduce clinical and service risks.
- Contribute to clinical governance reporting and organisational quality initiatives.
- Support service development and growth through a strong quality and risk lens.
About You
To be successful in this role you will bring:
- Registration as a health professional in New Zealand with a current practising certificate (where applicable).
- Registered Nurse preferred, although other suitably registered health professionals will be considered.
- Experience within healthcare, disability support, community services, child wellbeing, or a comparable environment.
- Experience in clinical quality, risk management, incident investigations, audit, clinical governance, or quality improvement.
- Strong analytical skills with the ability to identify clinical, operational, and systemic risks.
- Experience reviewing clinical documentation, care plans, and risk assessments.
- Excellent written communication and report-writing skills.
- Ability to influence and work collaboratively across teams without direct management responsibility.
At RDNS, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
All applications are required to undergo Police Vetting and CYRAS checks.
If you have a heart for care and want to make a genuine impact in a young person’s life, we would love to hear from you. APPLY NOW with a CV and for further information, please contact Alex via abode4@rdns.org.nz.
Applications for this role will take you to the advertisers site.
