Claims Lodgement Consultant

At FMG your work will stretch you, make a difference to people’s lives and have meaning and purpose in more ways than you can imagine.

As one of our Claims Superstars,  you will be the voice of FMG's claims team and the first point of contact for our clients when they need us the most. You’ll be talking with our customer’s on the phone daily - answering queries, problem solving and ensuring we continue to deliver on our promise of ‘providing FMG clients with a world class customer service and advice’ and ensuring their claims needs are met!

We are looking for team members who provide outstanding customer service and want to play a key part in an our team culture and be part of an engaged, supportive and dedicated team.  

We are looking for people with –

• Experience having exceptional and genuine customer service conversations over the phone
• The ability to learn and navigate different technology platforms (along with learning FMG’s policies & procedures)
• A positive and enthusiastic attitude; with a never-ending commitment to the client
• A drive to solve problems, achieve targets, embrace change and stay cool, calm and collected when the pressure may be on

You’ll be provided with full training and support which will ensure you achieve your full potential!

At FMG, we know our success is because of our people. So, when you join our team, it's our priority to make sure you're well looked after and feel a part of the FMG family. So along with an opportunity to kick start your career, FMG also offers free life insurance and income protection, 4% company contribution to superannuation, flexible working practices, five paid professional development days, 2 paid wellbeing days, annual salary reviews and a paid give back every year – among many exciting benefits.

We are looking for people that are passionate about helping to build strong and prosperous rural communities. 

So, if you want to work within a great team, for an organisation with an amazing culture, in a role that will challenge you and open up doors for future opportunities within FMG, then make it happen - Apply now! Applications close - 5pm, Sunday 3rd July 2022.

We have both permanent full time & part time, along with some fixed term opportunities available - so let us know via your cover letter as to what you are looking for!