Casual Relief Worker

Listed 19 days Ago
Auckland City Mission
Non-profit - Social Services

Causal Relief Worker

Shift Hours: Early: 6am-230pm / Mid: 930am-6pm / Late: 130pm-10pm / Night Shift: 6pm-6am or 9pm-9am

About this role

The purpose of this role is to provide casual relief staff support across the Residential Services to maintain staffing ratios to ensure residents are supported in a safe, respectful, empathetic and client-centred manner.    


  • Carry out tasks across a broad spectrum of roles within the hostel as have been delegated to you
  • Helping in the kitchen and meal prep
  • Supporting with mealtime services
  • Supporting residents with their chores/daily living activities, supporting people to attend appointments outside of the hostel
  • Joining in with or running some activities 
  • Security and Monitoring 
  • Professional Practice
  • Health and Safety

Skills & Experience

  • Experience working in the sector with a focus on client engagement in the field of homelessness, mental health / addiction and residential care.
  • Understanding/experience of the unique demands of shift work particularly establishing routine around night shift.
  • Ability to de-escalate situations that could potentially become incidents, intervene at earliest opportunity, and manage own emotional regulation.
  • Ability to build rapport, build and maintain relationships and interpersonal skills.
  • Ability to solve problems and be resourceful.


  • Access to EAP & external supervision. 
  • Access to monthly romiromi (holistic  energy and bodywork), kapahaka, and weekly waiata.
  • Ongoing training and development.
  • 15% discount at Auckland City Mission Op Shops.
  • Access to low cost, farm fresh produce on a weekly basis.
  • Close to public transport.
  • Discounted parking at SkyCity.
  • Career progression opportunities.

About the organisation:

Auckland City Mission - Te Tāpui Atawhai supports Aucklanders in greatest need. Our services have evolved as the city’s social needs have done and we respond to these needs with care and compassion while advocating for a reality where there are: enough suitable homes, enough money for nutritious food and easily accessible health care for all. Since our doors opened more than 100 years ago, this has been our ‘why’. Today we operate across 10 sites in Tāmaki Makaurau. We offer support for however long and in whatever way needed – for some people that’s simply accessing one of our many services, for others that’s a complex journey with our full support. 

Over the past 12 months the Mission has provided 200 people with permanent homes, conducted over 20,000 consultations at the Calder Health Centre in HomeGround, cared for 474 people in our residential social detox facility in HomeGround, distributed over 50,000 food parcels to families and individuals, and served over 75,000 warm meals in our community dining room, Haeata. Last year we were proud to win the Nga Āhuatanga o Te Tiriti Tohu (Award), and the Supreme Award at the 2023 Diversity Awards. These awards recognise our mahi to create a workplace which empowers Māori, and where Māori solutions can be developed and offered to the people who we support. 

If you are interested in this role please apply with your resume and a cover letter outlining your interest in the role and Auckland City Mission.

Applications for this role will take you to the advertisers site.