Casual Relief Worker

Listed 23 days Ago
Auckland City Mission
Non-profit - Social Services

Causal Relief Worker

Shift Hours: Early: 6am-230pm / Mid: 930am-6pm / Late: 130pm-10pm / Night Shift: 6pm-6am or 9pm-9am

About this role

The purpose of this role is to provide casual relief staff support across the Residential Services to maintain staffing ratios to ensure residents are supported in a safe, respectful, empathetic and client-centred manner.    


  • Carry out tasks across a broad spectrum of roles within the hostel as have been delegated to you
  • Helping in the kitchen and meal prep
  • Supporting with mealtime services
  • Supporting residents with their chores/daily living activities, supporting people to attend appointments outside of the hostel
  • Completing home visits for those on 12+
  • Joining in with or running some activities 
  • Security and Monitoring 
  • Professional Practice
  • Health and Safety

Skills & Experience

Experience working in the sector with a focus on client engagement in the field of homelessness, mental health / addiction and residential care.

  • Understanding/experience of the unique demands of shift work particularly establishing routine around night shift.
  • Ability to de-escalate situations that could potentially become incidents, intervene at earliest opportunity, and manage own emotional regulation.
  • Ability to build rapport, build and maintain relationships and interpersonal skills.
  • Ability to solve problems and be resourceful.


  • Career progression opportunities 
  • EAP & supervision provided

About the organisation

Auckland City Mission - Te Tāpui Atawhai supports Aucklanders in greatest need. Our services have evolved as the city’s social needs have done and we respond to these needs with care and compassion while advocating for a reality where there are: enough suitable homes, enough money for nutritious food and easily accessible health care for all. Since our doors opened more than 100 years ago, this has been our ‘why’. We offer support for however long and in whatever way needed – for some people that’s simply accessing one of our many services, for others that’s a complex journey with our full support.

If you are interested in this role please apply with your resume and a cover letter outlining your interest in the role and Auckland City Mission.

Applications for this role will take you to the advertisers site.