Business Improvement Lead

• Full Time
• Application Closes 21 Jan 2026
• Wellington - Wellington City
• IT Business Analysts

Are you enthusiastic about making a difference and delivering better outcomes by getting the most out of our processes, people, and tools?

Join our Operational Excellence team to drive continuous improvement and turn strategic priorities into measurable outcomes. This role focuses on analysis, structured decision-making, and practical delivery to move from insight to action.

Since 1905, FMG has had its roots firmly planted in rural New Zealand, which is why you will find that we are different when it comes to Insurance. Now over 100 years later, we are still 100% New Zealand owned and the country’s leading rural insurance specialist. As a mutual we invest profits back into the business to keep our premiums competitive and continue to provide outstanding service for clients. As an employer, we invest in our people to foster a working environment that promotes achievement and celebrates success.

What you'll do:

• Evaluate ideas, clarify problems, and assess feasibility against strategic goals.
• Identify process failures and improvement opportunities using data and root cause analysis.
• Lead strategic and operational initiatives that simplify and strengthen FMG processes.
• Build improvement foundations with metrics, dashboards, and feedback loops.
• Coach teams in continuous improvement and structured decision-making methods.

What you'll bring:

• Proven experience in business improvement and delivering measurable outcomes.
• Expertise in Lean/Lean Six Sigma, BPMN, and human-centred design.
• Strong analytical skills and data fluency for decision-making and benefits tracking.
• Ability to lead cross-functional initiatives and mentor others.
• Relevant tertiary qualification or equivalent experience.

It is expected some travel will be required.

At FMG, we know our success is because of our people. So, when you join our team, it's our priority to make sure you're well looked after and feel a part of the FMG family. So along with an opportunity to progress your career, FMG also offers 4% company contribution to superannuation, flexible working practices, five paid professional development days, 2 paid wellbeing days, annual salary reviews and a paid give back day every year – among many exciting benefits.

Apply now!, Applications close 5pm, Wednesday 21st January 2026.  Please note - this is a 12 month fixed term role. 

Please note, no agency candidates will be accepted at this time.