Branch Manager - Service Driven
This is a rare opportunity. Our long-standing Branch Manager will be relocating to another branch, creating the chance for the right person to step into a well-established, well-supported branch within one of New Zealand’s leading Isuzu dealerships.
We’re looking for a commercially focused leader who thrives in a busy workshop environment and enjoys being hands-on, visible, and accountable for results. You’ll lead from the front — driving service performance, developing your team, and ensuring strong financial outcomes.
About the Role
Based in Whangarei, you will have overall responsibility for branch performance, with a strong focus on service workshop operations.
Working closely with the Managing Director and wider CAL Isuzu leadership team, you will:
- Lead the delivery of annual branch and departmental plans aligned with company strategy
- Drive service workshop performance, including WIP control (target ≤ $50K), invoicing, and profitability
- Monitor financial and operational performance, identify variances, and implement corrective actions
- Provide strong technical and people leadership across the workshop team
- Oversee efficient workshop processes including bookings, scheduling, job processing, and warranty management
- Build and maintain strong relationships with customers, suppliers, and internal stakeholders
- Ensure full compliance with health and safety legislation and company policies
About You
You’ll bring solid experience from within the truck or heavy automotive industry and understand what it takes to run a high-performing service operation.
You will have:
- Proven experience in a Branch Manager, Service Manager, or senior operational leadership role
- Strong knowledge of workshop operations, WIP management, and financial controls
- A hands-on, practical leadership style with the ability to motivate and develop teams
- Commercial awareness and confidence interpreting reports and performance data
- Strong communication and decision-making skills
- A genuine commitment to health and safety, continuous improvement, and customer service
What We Offer
At CAL Isuzu, we value our people and invest in their wellbeing and long-term success. This is a genuine leadership opportunity created through retirement succession — offering stability, support, and the chance to make a real impact.
You’ll enjoy:
- A competitive remuneration package
- Southern Cross Medical Insurance – Wellbeing Two
- An active social club with regular events
- Monthly team lunches
- A monthly birthday gift
- A long service recognition programme
- Supportive leadership and a strong, values-driven culture
If you’re ready to take ownership of a high-performing branch and lead a capable team, we’d love to hear from you.
Apply now with your CV and a brief cover letter outlining your experience in truck service leadership and branch management.
Applications for this role will take you to the advertisers site.