Associate Product Manager - Everyday Banking
Locations New Plymouth, Wellington and Auckland
Fixed term, Full-time up to February 2026
At TSB, you’ll be part of a profit for purpose organisation, that empowers and enables you to be your best and make a positive difference for the people you work with, and the communities you are part of.
About the role
This role is responsible for developing product information, processes and procedures to better support customer conversations and product knowledge at TSB.
A key objective is to champion the development of product information that will align to how information is accessed on products and services at TSB.
Who are you?
You will have experience in an associate or product management role ideally within financial services, as this will ensure you have an excellent understanding of the industry.
You will demonstrate experience revising product information to align with future regulatory needs. This will include experience standardizing and refreshing already available information, improving consistency and ease of use and understanding.
In this role, you can expect to:
- Contribute to ensuring the delivery and distribution of products is compliant with all legal/ regulatory obligations.
- Ensure the product information on TSB’s Intranet is recognized as the ‘source of truth’.
- Support Product Managers across the product verticals with implementing product or pricing changes.
We are looking for candidates who have experience in:
- Closure and exit of financial (or similar) products.
- Product migration/customer change and proactive portfolio management
- Supporting effective portfolio management.
What’s in it for me?
At TSB, we’re small enough to really care about our customers but big enough to have great rates, innovative products, and digital solutions. We are looking for people to help us achieve our goal of being the easiest bank to deal with.
We aim to create remarkable experiences for our people, who in turn create remarkable experiences for our customers.
By working with us, you’ll be a part of a profit for purpose organisation. We’re 100% owned by Toi Foundation, a philanthropic trust, and our annual dividends contribute to Toi’s transformational impact in our community.
We believe that we all bring something unique to our workplace and when we are encouraged to be ourselves, TSB is stronger for it. That’s why we’re committed to supporting your wellbeing, creating space for you to be your best self, both in and out of work, and enabling you to make a meaningful difference in our communities.
If you are ready to get stuck in as part of a collaborative team where you’re supported to be your best self…. Apply Now!
Closing date for applications is 5.00 p.m., Friday 6th December 2024.
Applications for this role will take you to the advertisers site.
