Assistant Cruise Coordinator (Fixed Term)
Do you thrive in a fast-paced, people-focused environment and take pride in providing exceptional customer service?
As we head into another busy cruise season, Napier Port is seeking an Assistant Cruise Coordinator to join our Cruise Team and support our operation on a fixed-term basis.
As the Assistant Cruise Coordinator, you’ll be one of the key contacts for all cruise port users. You’ll assist the Cruise Coordinator with everything from planning requirements before a cruise vessel arrives, through to coordinating operations while the vessel is alongside. This position is full-time for a fixed term period to cover our cruise season December 2025 - March 2026.
About you:
- You're a people person who enjoys working in a team environment
- You're adaptable and manage your time effectively
- You understand the importance of operating within regulatory frameworks such as safety and security
- You’re safety-conscious and naturally look for ways to create a safer workplace
- You're focused on continuous improvement and operational efficiency
- You MUST hold a full driver's licence
- You MUST have current eligibility to work in NZ.
Key priorities for this role include:
- Assist with the coordination and day-to-day management of in-port cruise activities
- Provide cover for the Cruise Coordinator as required, including team leadership and rostering duties.
- Assist with the coordination of the Cruise Customer Services Team
- Proactively contribute to a strong safety culture
We are looking for someone with a strong focus on safely delivering high-quality customer service and effective coordination. Attention to detail, accuracy, and the ability to organise and prioritise effectively are key to this role.
If you think this sounds like you, we would love to hear from you. Applications close: Friday 24 October 2025.
Disclaimer: At Napier Port, we value diversity and are committed to creating an inclusive workplace where everyone feels respected, supported, and able to contribute their best. We welcome applications from people of all backgrounds, experiences, and perspectives. If you require any adjustments during the recruitment process, please let us know.
Napier Port does not accept unsolicited agency resumes. Napier Port is not responsible for any fees related to unsolicited resumes.
Applications for this role will take you to the advertisers site.
