Administrator - Mental Health & Addiction Service
The Role
We’re seeking a skilled Administrator to join our amazing community mental health and addictions service. The service is made up of our Oranga Hinengaro, Te Poutama Tautoko, Mahea and Huwa i te Rangi teams. This role goes beyond the typical reception duties; we're looking for someone who can manage complex administrative tasks with a high degree of professionalism, while also providing a warm and welcoming presence at our front desk.
Skills Required
As our Administrator, you'll play a crucial role in supporting our kaupapa and contributing to the wellbeing of our whānau. Your responsibilities will include:
- Providing a friendly, welcoming, and professional reception for all staff and visitors.
- Ensuring that whaiora/client inquiries are appropriately triaged, directed, and satisfactorily concluded.
- Handling internal and external phone calls and face-to-face inquiries with efficiency and care.
- Creating and managing patient profiles and client records within our system.
- Coordinating bookings, outpatient appointments, and other high-level administrative tasks.
What We’re Looking For
To excel in this role, you will have:
- 3+ years’ experience in a similar health/social services administrative position
- High level of proficiency in all Microsoft Office programs.
- Excellent communication skills – written, verbal, and visual.
- Strong time-management abilities and a great work ethic.
- Experience working effectively with Māori whānau.
- The ability to maintain confidentiality and handle sensitive information with discretion
If you have the qualifications and/or skills and experience and personal qualities we are looking for, then nau mai, piki mai, kake mai - APPLY TODAY
Applications Close: Monday 12th January 2026, but don't delay as applications will be reviewed as they are received.
Applications for this role will take you to the advertisers site.
