Administration Support
Southern Cross Wellington Hospital
Administration Support
Southern Cross Wellington Hospital is a private surgical hospital and integrated, purpose-built specialist consulting centre. The hospital features day procedure facilities, five operating theatres, diagnostic technologies, and a modern intensive care unit – all of which allows the hospital to provide for the needs of a variety of patients, including those at higher-risk, given the increasing number of complex elective surgical procedures now performed in the private sector.
First established in 1992, the hospital has seen significant additions and upgrades on the site over recent years. Further expansion is currently underway to add much-needed surgical capacity to the Wellington region and expand the core hospital services to also include a broader range of healthcare services.
Mō te Tūranga | About the Role
The purpose of this role is to be a professional and customer focused back office administrator, responsible for administrative tasks such as handling patient information and liaising with patients, colleagues and doctors in our specialist centre.
This may also include front desk sickness and holiday cover which involves customer focused face to face and telephone first point of contact, administrative tasks including reception, booking appointments, revenue processing and organising visitors.
This is a full time, 1 FTE role.
Ngā pūkenga me ngā wheako | Skills and experience
- A professional, friendly, warm manner with a customer-focused approach
- Be well-presented, have great communication and interpersonal skills
- Have excellent written and verbal English and highly competent data entry skills, especially with microsoft office and database applications
- Ability to manage workload efficiently with accuracy
- Be able to multitask while remaining calm and thorough under pressure
- Ability to work both collaboratively in a team as well as independently
- Previous experience in the health sector would be a definite advantage
Ngā mea ka taea e mātou te tuku I a koe | What we can offer you:
- Competitive remuneration package
- Funded health insurance
- Christmas and New Year breaks
- Free car parking nearby
- Discounts on products and services from a range of our partners
- Wellbeing programme
- Employee referral bonus scheme
- Opportunity to be part of our Employee Rainbow Network
- Working in a brand new building (from January 2026)
Ko wai matou | Our Organisation
Southern Cross Healthcare is driven by a clear purpose to advance the provision of quality healthcare in Aotearoa New Zealand.
Our values are at the core of everything we do:
- Care First - Care is at our heart. It’s the foundation of who we are and how we approach our mahi. Through genuine manaakitanga, we deliver a quality of care that makes healthcare more human.
- Better Together - Our strength comes from connection and collaboration – we bring together our diverse skills, perspectives, and experiences in the spirit of partnership and kotahitanga. We all play our part creating better outcomes for everyone.
- Pursue Excellence - Every day brings a new opportunity to improve, innovate, and excel. We don’t settle for ‘good enough’. We’re here to do our best work, delivering our best care for the people and communities we serve.
We combine the skills of more than 4,000 people, including 2,000 nurses and anaesthetic technicians working with more than 1,200 specialists, surgeons, anaesthetists, and allied health professionals.
Together, we are one of the largest providers of healthcare in Aotearoa New Zealand and the most trusted brand in our industry.
Our strong ‘for purpose’ organisational ethos means we don’t merely think in financial quarters, we think in generations and the decades it takes to get there.
Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai | Our commitment to equity, diversity, and inclusion
As an organisation, we are committed to upholding the principles of Te Tiriti o Waitangi and providing a culturally safe environment that demonstrates manaakitanga and embraces the unique perspectives and experiences of our people.
One of our core values, Better Together, drives our aspiration to build a workforce that reflects the diversity of Aotearoa New Zealand and welcome applications from people of all communities and backgrounds.
If you would like to discuss your specific needs and how we can support you, please reach out to our Talent Acquisition team at careers@schl.co.nz for a confidential conversation.
Haere mai, ā, mā te mahi tahi ka whai wāhi ki tētahi mea whai take, ka āwhina i ngā tāngata ki te whai oranga mā te whakaaro anō ki te tautiaki hauora
Join us, and together, each of us can be part of something important, helping people live their best lives by reimagining healthcare.
Applications for this role will take you to the advertisers site.
