Administration Manager
Administration Manager
Golden View Care & Ripponburn Hospital and Home | Cromwell
Work with Heart. Care with Purpose. Grow with Promisia.
At Promisia, we believe aged care is about more than providing a service. It’s about creating communities where residents feel at home, families feel connected, and our people feel supported to do their best work.
We call this The Promisian Way – balancing the needs of our residents, their families, our teams and our business. What we do is challenging and complex, and we know there is always more we can do to improve. That’s why we ask people not just to work for us, but to “Walk with Us.” It’s not always easy, but it matters.
We’re looking for an experienced and capable Administration Manager to Walk With Us at our Cromwell care facilities, Golden View Care and Ripponburn Hospital and Home.
About the role
This is a varied, hands-on role at the heart of our Cromwell operations.
You’ll lead and coordinate administration across both facilities, working closely with our Facility Manager, Clinical Managers and wider teams to make sure our systems, processes and day-to-day administration run smoothly.
You won’t be sitting on the sidelines. You’ll be involved across the business – from financial administration, payroll and recruitment support to resident administration, Health & Safety, reception, reporting and improving the way we do things. You’ll also provide leadership and support to our reception and administration team.
What will you be doing?
No two days will be exactly the same. Your responsibilities will include:
♡ Leading the day-to-day administration function across our Cromwell facilities
♡ Leading, supporting and developing our reception and administration team
♡ Maintaining accurate resident, staff and facility records
♡ Supporting resident enquiries, admissions, discharges and transfers
♡ Supporting accounts payable and receivable, invoicing and month-end processes
♡ Assisting with rosters, payroll information, recruitment, onboarding and HR administration
♡ Coordinating meetings, minutes and action tracking
♡ Supporting Health & Safety administration and compliance
♡ Managing supplies, uniforms and other facility administration requirements
♡ Providing administration for our staff rental properties
♡ Looking for opportunities to simplify, improve and strengthen the way we work.
The position has a broad remit across administration, financial processes and team coordination, so we’re looking for someone comfortable taking ownership and keeping multiple priorities moving.
Who are we looking for?
You’ll be someone who likes making things work.
You’re organised without being rigid, comfortable getting stuck in when needed, and able to see both the detail and the bigger picture. You build good relationships, follow things through and aren’t afraid to suggest a better way of doing something.
You’ll ideally bring:
♡ Experience in a senior administration, office management or similar role
♡ Experience leading or coordinating other administration staff
♡ Strong organisational skills and attention to detail
♡ Confidence working with financial and administrative processes
♡ Strong Word and Excel skills, with experience using Xero an advantage
♡ Good problem-solving and analytical skills
♡ Excellent written and verbal communication
♡ Sound judgement, discretion and the ability to handle confidential information
♡ The ability to manage competing priorities in a busy environment
♡ A collaborative, practical and positive approach
♡ A full New Zealand Driver Licence.
♡ A New Zealand Diploma in Business or similar qualification would be advantageous.
Why Promisia?
Our residents come first. Every role at Promisia contributes to the experience of the people who call our facilities home – including the roles working behind the scenes.
We’re also a business that wants to keep getting better. We value people who bring fresh eyes, ask questions, speak up respectfully and share ideas about how we can improve.
As our Administration Manager, you’ll have the opportunity to make a genuine difference to how our Cromwell facilities operate. You’ll work alongside people who care about what they do and be part of a team focused on providing great care while building a strong, sustainable organisation.
If you’re looking for a role where you can take ownership, make things happen and see the impact of your work every day, we’d love to hear from you. We will be conducting interviews as applications come in, so apply now and Walk With Us at Promisia.
Applications for this role will take you to the advertisers site.
