AOD Support Worker - Kaimahi Tautoko

• Casual
• Application Closes 09 Jan 2026
• Auckland - Central Auckland
• Community and Social Service Specialist

AOD Support Worker  Kaimahi Tautoko - casual hours

About the role

To provide support to AOD Professionals and to Clients. Assist in meeting the needs of clients, including keeping them engaged in all aspects of the residential program. Various duties are performed, including helping with meal preparation and routine administration. 

We value team development and our people's career growth; we will mentor you on your unique journey to do meaningful work in a supportive environment. This role is a great starting point where you can learn on the job and work towards a longer-term career at Auckland City Mission.

Duties

• Engage appropriately with clients.
• Assist AOD professional with planning for each client.
• Provide practical support to participants with cleaning and cooking duties.
• Assist with intake and discharge procedures.
• Make accurate and timely client notes. 

Skills

• Level 4 qualification in addictions / mental health.
• Ability to establish good boundaries and encourage behaviour in line with the Kaupapa of the service.
• Current full New Zealand Drivers Licence.

Skills, experience and knowledge may also be obtained from a number of different experiences. For example, from paid work, voluntary work, work undertaken within your Church, Marae, or from specific iwi/whānau responsibilities. 

Benefits

• Access to EAP & external supervision. 
• Access to kapahaka, and weekly waiata.
• Ongoing training and development.
• 15% discount at Auckland City Mission Op Shops.
• Access to low cost, farm fresh produce on a weekly basis.
• Close to public transport.
• Discounted parking at SkyCity.
• Career progression opportunities.

About the organisation

Auckland City Mission - Te Tāpui Atawhai supports Aucklanders in greatest need. Our services have evolved as the city’s social needs have changed, and we respond to these needs with care and compassion while advocating for a reality where there are: enough suitable homes, enough money for nutritious food, and easily accessible health care for all. Since our doors opened more than 100 years ago, this has been our ‘why’. Today, we operate across 9 sites in Tāamaki Makaurau. We offer support for however long and in whatever way is needed – for some people, that’s simply accessing one of our many services, for others, it’s a complex journey with our full support. 

Over the past 12 months, the Mission has provided 200 people with permanent homes, conducted over 20,000 consultations at the Calder Health Centre in HomeGround, cared for 462 people in our residential social detox facility in HomeGround, distributed almost 50,000 food parcels to families and individuals, and served over 80,000 warm meals in our community dining room, Haeata. 

Last year we were proud to win the Nga Āhuatanga o Te Tiriti Tohu (Award), and the Supreme Award at the 2023 Diversity Awards. These awards recognise our mahi to create a workplace which empowers Māori, and where Māori solutions can be developed and offered to the people who we support. If you are interested in this role, please apply with your resume and a cover letter outlining your interest in the role and the Auckland City Mission.