AOD Peer Support Worker - Kaimahi ā-Hoa Tiaki Tangata

Listed 7 days Ago
Auckland City Mission
Non-profit - Social Services

AOD Peer Support Worker - Kaimahi ā-Hoa Tiaki Tangata

About the role 

The AOD Peer Support Worker uses lived experience and training to connect with and build trust with whānau, helping them feel safe and supported to engage with our services. The role supports whānau at different stages of change through education, encouragement, and practical support, using approaches guided by each person’s needs and aspirations.

We value learning and growth. You will be supported on your unique journey through mentoring and on the job development as part of the wider Mission community committed to meaningful, values-led work. 

This role is a great starting point where you can learn on the job and work towards a longer-term career at Auckland Mission.

What you will be doing

  • Develop supportive relationships with whānau using the peer support service, grounded  in shared experiences of addiction, mental distress, and/or trauma.
  • Facilitate and support group activities where street whānau can learn, grow, and reconnect through creative practices, wānanga, self-help, personal development, and cultural reconnection.
  • Support street whānau to identify their strengths, hopes, and aspirations.
  • Contribute to the development and implementation of individual care plans and group activities.
  • Maintain accurate and confidential records within Recordbase and other required  systems.

What we are looking for

  • NZQA Peer Support Level 4 qualification and lived experience of alcohol and other drug (AOD) use and recovery.
  • Capacity to demonstrate through actions commitment to Te Tiriti o Waitangi and the Mission’s values of Manaakitanga, Atawhai, Rangapū and Mana Tika, Mana Ōrite.
  • Ability to build rapport with whānau who have complex needs related to colonisation impacts, trauma, mental health, addiction, poverty, and homelessness.
  • Ability to work well with others across different teams and services to provide respectful, culturally safe support for whānau.
  • Full clean New Zealand driver’s licence or working towards getting one.

We recognize that skills, experience and knowledge can be gained in a number of ways. This may include paid or voluntary work, experience undertaken through your church, marae, iwi or whānau responsibilities, or other community roles.

What we offer

  • Opportunities to strengthen cultural connection through weekly Kapa Haka, waiata, and monthly romiromi.
  • Access to EAP & external supervision. 
  •  “Mission Leave” provides an opportunity to focus on wellbeing along with annual and sick leave.
  • Tangihanga leave. 
  • Access to sick leave from your 1st day of employment.
  • Ongoing training and development. 
  • Staff discounts at Auckland City Mission Op Shops and Pharmacy.
  • Access to low cost, fresh produce through the Mission Grocer. 
  • Convenient access to public transport and discounted parking options. 
  • Opportunities for career progression within the Mission. 

About the Organisation 

Auckland City Mission - Te Tāpui Atawhai exists to stand alongside those in our community who are facing poverty, homelessness, hunger, and isolation.  

For more than 100 years, the Mission has responded to the changing needs of Tāmaki Makaurau. Today, we provide a wide range of integrated services across multiple sites - from food and housing to healthcare and detox services - supporting tens of thousands of Aucklanders every year. We combine compassionate service with wraparound care, supporting people for however long and in whatever way is needed.  

Foundational to our work is Te Tiriti o Waitangi. As an organisation, we are committed to honouring Te Tiriti, strengthening Māori leadership, embedding te ao Māori approaches across our services, and supporting Māori-led solutions that uphold mana, rangatiratanga, and whānau wellbeing. 

Over the past year, our teams have supported hundreds of people into permanent housing, delivered tens of thousands of health consultations, meals and food parcels, and provided residential care for hundreds of people on their journey to recovery. These outcomes reflect the strength of our relationships with whānau, communities, iwi, and partner organisations. 

We are proud to have been recognised with the Nga Āhuatanga o Te Tiriti Tohu, and the Supreme Award at the 2023 Diversity Awards, acknowledging our ongoing commitment to creating a workplace which empowers Māori, and where kaupapa Māori approaches are valued and resourced.  

At the heart of Auckland City Mission – Te Tāpui Atawhai is a belief in people, collective responsibility, and hope. We invite people who share our values and want to contribute their skills to join us in this Kaupapa. 

If you are interested in this role, we welcome your application. Please share your CV and a brief letter outlining your interest in the role and in Auckland City Mission – Te Tāpui Atawhai. 

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