Internal Technical Services Support
About us
We're Catalyst, the technology partner behind some of New Zealand's most critical digital infrastructure. The innovative solutions and award-winning, globally distributed software we champion is all built on open source foundations that are proven, sovereign, and endlessly configurable.
For nearly 30 years, organisations have partnered with us to build genuine digital independence. No vendor lock-in, just the freedom to build the right thing, at the right pace, on their own terms.
Backed by open source. Proven code, worldwide community, endless possibilities.
Backed by us. We know what works, and how to make it work for others.
Backed by Catalyst Cloud. Sovereign infrastructure keeping data and control right here in Aotearoa.
We're guided by our four values of openness, freedom, collaboration, and respect; are committed to being good Te Tiriti partners and are proudly Toitū Net Carbon Zero Certified.
A career here means work that matters, with people who care. If that sounds like your kind of place, we'd love to hear from you.
About the role
We are seeking a person who is passionate about supporting people and technology to join our growing and changing Internal Technical Services team in Wellington. You will be troubleshooting hardware & software, solving problems as they arise and helping our wonderful Catalyst staff.
This role involves supporting workstations that are primarily Linux based (mostly Ubuntu), desk equipment, and office technical services such as printers and meeting rooms. You’ll also have opportunities to work on our workstation management tools and systems, like making changes to Puppet modules and writing scripts to improve the workstation experience for our staff.
See the full Job Description for details.
About you
We’d love to hear from you if you are someone who enjoys working with a variety of people of different technical skill levels, and have a real knack and interest for problem solving and trouble-shooting. You’ll also be someone with a good working knowledge of Linux and desktop applications with a genuine interest in learning and growing in this position. Most importantly, you’ll need to be able to communicate calmly and supportively in a range of formats: in person, on the phone, through video calls and screen sharing and when updating support tickets.
Why you’ll love working at Catalyst
At Catalyst, our people are at the heart of our success. We cultivate an environment where every individual is encouraged to bring their full self to work. Our vibrant culture is built on a foundation of community engagement, collaboration, and shared success.
Along with a competitive salary, Catalyst offers a range of benefits designed with your well-being in mind. We emphasise work-life balance, continuous learning and career progression. Here, your talents are appreciated and your ideas are welcomed—helping us shape a future where innovation and inclusivity go hand-in-hand.
Our hiring processes reflect our diversity policy which you can read in full here: https://www.catalyst.net.nz/diversity-and-inclusion-policy
Applications for this role will take you to the advertisers site.
