Ākonga Navigator
Position Title: Ākonga Navigator
Location: Mokoia 1.0 FTE and Poike 2.0 FTE
Reporitng to: Ākonga Navigator Team Lead
Team: Ākonga Navigator Team
Remuneration: $64,000 - $85,800 (Fixed remuneration excluding KiwiSaver)
Mō tēnei tūranga mahi | About the Role
Ākonga Navigators champion success, equity, and wellbeing for all ākonga by providing holistic, culturally responsive support. This role builds trusted relationships, removes barriers to success, and empowers learners to thrive through proactive, kaupapa Māori-based practices. Navigators work collaboratively with internal and external stakeholders to deliver wraparound services and contribute to initiatives that support high-priority learners using data-informed insights.
Ākonga Success
Ākonga Success is the primary ākonga support function at Toi Ohomai - dedicated to enhancing the holistic wellbeing, learning experience, and long-term success for ākonga. This directorate leads inclusive and responsive services that support ākonga through every stage of their journey, integrating enrolment and academic support, access to learning resources, and pastoral care. Through its core functions the directorate provides streamlined, data-informed, and culturally responsive support that reflects Te Ao Māori and upholds Te Tiriti o Waitangi. By fostering collaboration across directorates and with external partners, Ākonga Success plays a vital role in creating an environment where every learner can thrive.
Ngā mahi | Key Responsibilities
- Build trusted relationships with ākonga to identify needs and provide tailored support.
- Use data and learner voice to deliver timely, evidence-based interventions.
- Support the implementation of learner success initiatives and projects.
- Collaborate with stakeholders to connect ākonga with resources and opportunities.
- Embed kaupapa Māori values and champion equity in all support efforts.
He kōrero mōu | About You
You bring:
- A tertiary qualification in Social Work, Counselling, Psychology, Education, or a related field - or equivalent experience.
- Experience delivering support services and inclusive practices.
- Ongoing professional development relevant to learner support.
- Understanding of Te Tiriti o Waitangi and commitment to Māori success.
- Ability to advocate for te reo Māori, tikanga, and mātauranga Māori.
- A passion for equity and supporting diverse learners.
Mō mātou | About Us
Toi Ohomai Institute of Technology is a vocational education provider in the Bay of Plenty and South Waikato. Home to over 9000 ākonga (students), at Toi Ohomai we put ākonga and kaimahi at the centre of all we do. Through educational excellence, Māori Success, strong partnerships and sustainable practices we enable our ākonga, institution and communities to thrive.
Toiohomaitanga describes our way of doing and being. It reflects how we care for each other, work together, and uphold our shared purpose. Ā mātou uara | our values are an important part of this, our Toi Ohomai values are:
· Toitūtanga – Courageous and humble in our pursuit of excellence
· Manaakitanga – Strengthening the mana of others and our communities
· Whanaungatanga – Building and nurturing relationships
· Kotahitanga – United in our shared purpose
As we transition, Toi Ohomai is developing a more financially sustainable and strategically aligned organisation. Our new operating model places ākonga at the centre, organising into interconnected functions: Engage, Develop, Educate, Support, and Enable. The enables us to focus on our core purpose and work interdependently to deliver excellent vocational education.
By embracing our Toiohomaitanga (our new ways of working) we will foster greater collaboration, clearer role accountability, data-informed decision-making and agile and adaptive practices that enable us to respond quickly to changing needs. Applying for a role in this new structure is an opportunity to contribute to the future of Toi Ohomai and our communities.
Me pēhea te tono | How to Apply
To apply, please submit your CV and Expression of Interest with your online application.
This position has been identified as a potential redeployment for kaimahi who have had their position impacted by a review process. Therefore, in assessing applications, affected kaimahi will be given preference and priority.
Applications for this role will take you to the advertisers site.
